Unitec, known for its ethical and customer-centric approach, is thrilled to announce our recognition with a prestigious award that celebrates leadership character, organizational culture, customer relationships, and community engagement.
Unitec Distribution Systems was named a Finalist in the 2023 Torch Awards for Ethics from BBB of Greater Maryland.
Angie Barnett (left), President and CEO at BBB of Greater Maryland with Elise Elfman (right), President and CEO at Unitec Distribution Systems at the 2023 Torch Awards for Ethics.
The Torch Awards for Ethics
The Torch Awards for Ethics recognize organizations that exemplify outstanding ethical practices and demonstrate an unwavering commitment to integrity in their operations.
Being named a finalist recognizes Unitec’s steadfast commitment to leadership, culture, customer relations, and community involvement. It also underscores our dedication to continuing this legacy of excellence.
The Better Business Bureau of Greater Maryland held the 2023 Torch Awards for Ethics at the Hilton Baltimore BWI Airport Hotel on October 12, 2023. The esteemed WBFF FOX45 news anchor, Patrice Sanders emceed the event and Signe Pringle, Deputy Secretary of the Maryland Department of Commerce, was the keynote speaker.
“I am honored to celebrate these businesses who have all demonstrated exceptional dedication to ethical business practices, setting a standard of excellence for their industries,” said Angie Barnett, CEO of BBB of Greater Maryland.
Patrice Sanders and Angie Barnett announcing the finalists.
2023 Torch Awards for Ethics Finalists on stage.
A Testament to Exceptional Leadership and Culture
Here’s a glimpse into the values and practices that set Unitec Distribution Systems apart:
Leadership with Character
Leadership at Unitec is all about instilling trust, ensuring transparency, and fostering an environment of growth. Open communication is championed, encouraging feedback to pave the way for exemplary leadership. Our leadership style emphasizes empowering team members. Rigorous training equips account managers with the tools and autonomy they need, which has fostered longer-lasting relationships with clients and an impressive 95% client retention rate.
Culture of Trust
At Unitec, trust and transparency are non-negotiable. Each team member embraces our core values that stress customer priority, honesty, integrity, attention to detail, teamwork, and a positive attitude. To strengthen team bonds, various company events are organized, from themed luncheons to leadership cookouts. We prioritize employee well-being, offering flexible PTO, competitive compensation, and opportunities for growth and education.
Building Strong Customer Relationships
Empowerment is a keyword when it comes to our relationship with customers. Account managers are trained to resolve issues efficiently, aiming to provide solutions before escalating challenges. Transparency is maintained with clients through our proprietary uniform management software, which keeps them updated on orders, invoices, and product distribution.
Community Engagement
Unitec is proud to be a community-driven organization. We frequently support our clients’ charitable initiatives and team members are motivated to get involved in community service activities. These efforts are a testament to Unitec’s belief in effecting genuine change within the community.
About BBB of Greater Maryland
Headquartered in Baltimore, BBB of Greater Maryland is a non-profit organization serving the area since 1917. BBB sets and upholds high standards for fair and honest business behavior and is a business-supported organization. BBB offers a variety of services to local and BBB Accredited businesses. BBB provides objective advice, BBB Business Profiles, business reviews and ratings, dispute resolution services, digital marketing and educational information on topics affecting businesses. For more information, please contact 410-347-3990 or visit bbb.org
About Unitec Distribution Systems
Since 1927, Unitec Distribution Systems has been a leader in uniform apparel solutions. Through our proprietary uniform management software and exceptional customer service, we streamline uniform distribution while improving morale and reducing waste. We offer a wide range of uniform products with in-house customization and direct-to-employee distribution services.