Unitec Named Finalist at the 2024 Torch Awards for Ethics—Second Year in a Row!
We are thrilled to announce that Unitec Distribution Systems has once again been named a finalist for the 2024 BBB Torch Award for Ethics by the Better Business Bureau of Greater Maryland! This recognition marks the second consecutive year that we’ve been honored for our unwavering commitment to ethical business practices, and it further solidifies our role as a trusted leader in the uniform distribution industry.
Unlike any other award, the Torch Awards for Ethics is a reflection of our long-standing commitment to integrity, transparency, and the values that shape how we do business every day. Being named a finalist for a second time in a row speaks to our continuous efforts to lead with integrity, build strong relationships with our clients, and contribute meaningfully to our community.
Jeffrey Michelson (left), Senior Vice President at Unitec Distribution Systems with Elise Elfman (right), President and CEO at Unitec Distribution Systems at the 2024 Torch Awards for Ethics.
Ethical Leadership That Stands the Test of Time
This year’s recognition feels even more special as we reflect on the progress and growth we’ve made since last year’s honor. Our leadership team has continued to champion an open-door policy, empowering employees to share ideas, voice concerns, and actively shape the direction of the company. Through this collaborative approach, we’ve not only enhanced our customer relationships but also cultivated a work culture where trust, respect, and innovation thrive.
What sets 2024 apart? Our commitment to employee development has expanded this year with new mentorship programs and leadership training, ensuring that every member of the Unitec team is equipped to make a positive impact both internally and externally.
Jeffrey Michelson, Elise Elfman and Jennifer Dodson proudly holding the 2024 BBB Torch Award for Ethics.
2024 Torch Awards for Ethics Finalists on stage.
A Testament to Leadership and Integrity in 2024
At Unitec Distribution Systems, our foundation is built on strong leadership, a culture of trust, and meaningful relationships with both our customers and community. Here’s a look at the values that continue to drive our success:
Leadership Rooted in Integrity
In 2024, our leadership remains focused on fostering trust, transparency, and growth across every level of the organization. By encouraging open communication and actively seeking feedback, we create an environment where innovation thrives. Our leadership approach is centered on empowering team members with the tools and autonomy they need to excel. This year, we’ve expanded our training programs, enabling account managers to forge deeper, more productive relationships with clients, contributing to a remarkable 95% client retention rate.
Culture of Trust and Collaboration
Trust and transparency remain at the core of everything we do at Unitec. In 2024, we’ve placed an even greater emphasis on reinforcing our core values, which prioritize customer care, integrity, teamwork, and a positive attitude. Our commitment to fostering a supportive work environment includes new initiatives like team-building workshops and leadership-driven luncheons, all designed to strengthen bonds and cultivate a sense of community within the company. Employee well-being continues to be a top priority, with competitive compensation, flexible PTO, and professional development opportunities.
Strengthening Customer Relationships
This year, we’ve taken significant strides in further empowering our account managers, providing them with enhanced tools and training to address challenges head-on. Our clients benefit from the transparency provided by our upgraded uniform management software, which gives them real-time visibility into every step of the process. The result is stronger, more collaborative relationships that allow us to exceed client expectations.
Deepening Community Engagement
In 2024, Unitec has expanded its community engagement efforts, with more team members participating in local charitable events and supporting causes that matter to our clients. We’ve encouraged our employees to take the lead in organizing and volunteering, further demonstrating our commitment to making a positive impact beyond our business operations. This dedication to community involvement reflects our belief in creating lasting change where it matters most.
About BBB of Greater Maryland
Based in Baltimore, the Better Business Bureau of Greater Maryland has been serving the local community since 1917. As a non-profit, the BBB is dedicated to promoting and maintaining high standards of integrity and ethical business conduct. The organization provides a range of services for both local businesses and BBB Accredited companies, including impartial guidance, business profiles, reviews and ratings, dispute resolution, digital marketing support, and educational resources on business-related topics. For more details, you can reach them at 410-347-3990 or visit their website at bbb.org.
About Unitec Distribution Systems
Since 1927, Unitec Distribution Systems has been a leader in uniform apparel solutions. Through our proprietary uniform management software and exceptional customer service, we streamline uniform distribution while improving morale and reducing waste. We offer a wide range of uniform products with in-house customization and direct-to-employee distribution services.